Terms of Service

Welcome to Arsiga Solar. By accessing or using www.arsigasolar.com ("the Site") or engaging us for any solar product or service ("Service"), you agree to be legally bound by these Terms. If you do not agree, please do not use the Site or our Services.

1. Who we are

Arsiga Solar is the exclusive authorised distributor of Premier Energies solar modules, Power-One inverters, and a complete range of solar Balance of Systems (BOS) across North India. Our registered office: F-226, Ground Floor, Transport Nagar, Parking No-5, Lucknow-226012, Uttar Pradesh. GSTIN & CIN are printed on every tax invoice we issue.

2. Use of this website

You agree to use this Site for lawful purposes only and in a way that does not infringe the rights of anyone else or restrict their use of the Site. Specifically, you agree not to:

• Probe, scan or test the vulnerability of the Site or attempt to bypass any security feature
• Scrape, crawl or mirror our content for commercial use without written permission
• Upload malware, spam or phishing content via our contact forms
• Impersonate Arsiga Solar or any of its employees in any communication

3. Product information & pricing

All product images, datasheets, capacities and specifications on this Site are provided in good faith based on manufacturer information at the time of publication. Prices shown are indicative and may vary based on:

• prevailing manufacturer list-price at the time of dispatch
• your project size, location and applicable subsidies
• stockyard availability and lead time

The final, contractual price is always the figure on your written quotation from us. The Site content does not constitute a binding offer unless converted into a signed quote.

4. Orders, payment & delivery

• Quotations are valid for 15 days from the date of issue unless otherwise stated
• Advance — typically 30–50% advance with order, balance before dispatch (or on COD terms)
• Delivery — same-day or next-day from our 5 stockyards (Lucknow · Delhi · Jaipur · Sonipat · Varanasi)
• Risk of loss passes to you once goods are handed to the transporter or installed at your site

5. Warranty terms

All products you buy from us carry the manufacturer's warranty as stated in the original warranty card — and we register every serial number with the manufacturer on your behalf:

• Premier Energies PV modules — 25-year linear performance warranty + 10-year product warranty
• Power-One inverters — 5-year standard warranty (extendable to 10 years)
• BOS items — 1 to 2 years as per individual product datasheet

Warranty does not cover damage from improper installation, electrical faults beyond product specification, Acts of God, vandalism, or unauthorized tampering. We provide a separate AMC (Annual Maintenance Contract) option for ongoing service.

6. Installation services

Where we install (vs. only supply):

• A separate Installation Service Agreement governs the scope, timeline and defects-liability period
• Our installers carry valid electrical licences and follow MNRE / IEC guidelines
• Defects-liability period is 1 year from commissioning; structural work carries 5-year warranty

7. Subsidy & net-metering support

Where we help you apply for the PM-Surya Ghar Muft Bijli Yojana subsidy or DISCOM net-metering, we do so as your authorised representative. Subsidy disbursal timelines and net-metering approvals are governed by the relevant government authority — we do not guarantee turnaround time, and disbursal/approval decisions are at the sole discretion of MNRE / DISCOM.

8. Intellectual property

All content on this Site — including the logo, text, graphics, photographs, product images, datasheets, blog posts and design — is owned by Arsiga Solar or our licensors (Premier Energies, Power-One) and is protected by Indian and international copyright law. You may view and print pages for personal use. Any reproduction, distribution, modification, or republication for commercial purposes is strictly prohibited without prior written permission.

9. Limitation of liability

To the maximum extent permitted by law, Arsiga Solar's total aggregate liability for any claim arising from use of the Site or our Services shall not exceed the amount paid by you for the specific product or service that gave rise to the claim. We are not liable for any indirect, consequential, incidental or punitive damages.

10. External links

The Site may link to third-party websites (e.g. Premier Energies, Power-One, MNRE). Once you click through, you leave our Site and we have no responsibility for the content or practices of those external sites.

11. Indemnification

You agree to indemnify and hold harmless Arsiga Solar, its directors, employees and partners against any claim, loss, damage or expense (including legal fees) arising from your breach of these Terms or your misuse of the Site.

12. Termination

We may suspend or terminate your access to the Site at any time, with or without cause, including if we reasonably believe you have violated these Terms. Provisions intended to survive termination (intellectual property, disclaimers, indemnity, governing law) shall survive.

13. Governing law & jurisdiction

These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the competent courts at Lucknow, Uttar Pradesh.

14. Changes to these Terms

We may revise these Terms from time to time. The "Last updated" date at the top will always reflect the latest version. Material changes will be communicated via a banner on the homepage and (where applicable) by email to active customers.

15. Contact us

For any question about these Terms or to send a legal notice, contact:

Thank you for choosing Arsiga Solar — your trusted North-India partner for authorised Premier Energies, Power-One and solar BOS supply.